What Information Do You Gather About Me?
Only Rainsaver Systems uses the customer information collected at rainsaverusa.com and Rainsaver Systems. We don't collect personal information without your knowledge. We don't sell, rent or give your personal information to unrelated third parties without your prior permission. Examples of personal information include: your full name, home address, billing address, e-mail address and phone number.

This policy explains how we collect information about you and how we use that information. We also outline the choices you have. By shopping at rainsaverusa.com, you accept the practices outlined in this Privacy Policy.

What we gather: We need your name, billing address, shipping address, e-mail address, home phone number and credit card number to process and ship your order. This information also helps us to protect you against possible frauduant use of your credit card. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase. We do this for your protection.

In addition, we use your information to recommend products and features based on your past purchases, to maintain your account and to improve your shopping experience.

Third parties: Rainsaver Systems doesn't share information about you with unrelated third parties. However, we may disclose aggregate customer information (such as number of visits or average order amounts) to advertisers or other third parties.

Contacting Rainsaver Systems Customer Service: If you contact Rainsaver Systems customer service, we will use your name, e-mail address, phone number and order history to answer your question or solve your problem quickly. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact with Rainsaver Systems. We won't add your e-mail address to our newsletter mailing list if you contact customer service.

Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of Rainsaver Systems, our customers or others. This may include the exchange of information with companies and organizations or law enforcement for loss prevention and credit risk reduction.

How Secure is My Information?
Protecting your personal information: Rainsaver Systems pledges a safe and worry-free shopping experience. We use the industry standard for Internet security, Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process. This encryption makes it impossible for anyone to read your information in transit. We protect all of your personal information, including your name, address, password AND credit card information. For an additional layer of security, we encrypt every credit card number we store in our database.

You will know you're in the "secure" area of our site when you click on the "Checkout" button. Notice that the "http" portion of Rainsaver System's Web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a Web site's secure area. (Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock.) Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.

Protecting your credit card information: Secure Sockets Layer (SSL 128-bit) encryption scrambles your credit card number when you submit your order, making it completely unreadable as it travels over the Internet. For an additional layer of security, we encrypt every credit card number we store in our database.

What about My Account?
Storing your credit card number: For increased security we do not allow you to keep your credit card information stored as part of your profile.

Option to change, modify or delete account information: You can review, modify, or delete your account information anytime. Just log on and select "My Profile" there, we give you the option to look over your account information if you've created an account, modify/change that information. If you would like your account deleted, we require an email from you stating that request info@rainsaverusa.com.

Does Rainsaver Systems Use Cookies?
Yes. A "cookie" is a special identifier. Web sites like rainsaverusa.com transfer cookies to your hard drive through your Web browser. Cookies help us identify you when you visit Rainsaver Systems. If you have a coupon or certificate from Rainsaver Systems or from another site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie.

If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features Rainsaver Systems offers.

Contact Rainsaver Systems
If you have more questions about this privacy statement, the practices of this site or your dealings with Rainsaver Systems, e-mail info@rainsaverusa.com.